GreySnowPoker is committed to providing Responsible Gaming as part of our customer care and social responsibility policies. We believe it is our responsibility to you, our players, to ensure that you enjoy your experience on our site, while remaining fully aware of the social and financial harms associated with gaming addiction.
Whilst most of the population can treat poker as a recreation and spend only what they can afford to risk, for some it can be more difficult.
In order to maintain control of your poker play we remind you to always consider the following points:
If you need to talk to someone about any concerns you may have with your gaming, please contact a counsellor at the Responsible Gaming Foundation.
If you are concerned that gaming has had a negative impact on your life or someone else's then the following questions may help you find out:
The more questions that you answer "yes" to, the more likely it is that you are having difficulties with your gaming. To speak with someone who can give you advice and support, please contact a counselor at the Responsible Gaming Foundation.
It is illegal for anyone under the age of 21 to open an account or to play online poker on GreySnowPoker. Contravening this rule may result in criminal prosecution and forfeiture of all winnings.
Every person signing up for a new account must check a box that indicates that they are at least 21 years of age. This notifies everybody that we don't accept players under 21.
ID verification includes date of birth, address and name to ensure no underage players have access to GreySnowPoker.
We do not target underage players with our marketing and advertising. It is neither good business nor consistent with our personal and corporate values to attract underage players.
GreySnowPoker takes its responsibilities very seriously. We carry out age verification checks on all customers who use payment mechanisms which are available to under 21s and additionally perform random age verification checks on customers using other forms of funding mechanisms
Please note than anyone under the age of 21 found to be using the site will have any winnings forfeited and may also be reported to the police.
Please contact [email protected] if you are aware of an underage individual accessing GreySnowPoker.com.
PLEASE NOTE THAT ANYONE UNDER THE AGE OF 21 FOUND TO BE USING THIS SITE WILL HAVE ANY WINNINGS FORFEITED AND COULD BE REPORTED TO THE POLICE.
We encourage all players to play responsibly, within their limits. Self-limiting functionality available to encourage responsible gaming includes:
Players can set maximum deposits limits for daily, weekly and monthly timeframes.
Players can set the maximum table stakes at which they desire to play. Note: when table stake limits are increased, the increase will go into immediately after it is implemented by the player.
Players can set a loss limit for daily, weekly and monthly timeframes.
If you need help in controlling your play, contact gamblingtherapy.org, which offers worldwide service to individuals experiencing gambling problems.
Should you need to take a break from gaming, you can apply limits which can be activated in with our self-exclusion facility. Self-exclusion allows you to set limits on your bets, losses, and amount of time spent playing. You can also choose to close your account permanently. Please note that all cooling off periods and self-exclusions are irreversible for the duration of the specified time. For any self-exclusion requests, please contact [email protected]
Filtering solutions allow parents to regulate access to the internet, based on chosen criteria. Parents can use filters to prevent their children from accessing, amongst other things, gaming websites. If you share your computer with friends or family who are under the legal age to register or bet with our site, or have requested self-exclusion from gaming sites, please consider parental filtering solutions. Protection software such as NetNanny or SafeKids can help ensure that underage individuals do not access GreySnowPoker.
There are a number of institutions that offer professional assistance:
Please contact our Customer Service team if you have any further questions relating to our Responsible Gambling Practices, or click here for our full Terms & Conditions.