Privacy Policy

GreySnowPoker wants all our visitors to know that we take the subject of your privacy very seriously indeed, especially when it comes to any personal information that you may choose to provide us. For us to offer you a full range of services, we may sometimes be required to collect information about you. The Policy covers the use of personal information that is collected when you use GreySnowPoker. We ask that you read this Privacy Policy ("the Policy") carefully as it contains certain information about how we will use your personal data.

We may also monitor your use of this website. This may include monitoring how many times you visit, which pages you go to, and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

This privacy policy covers GreySnowPoker.com's treatment of personally identifiable information that we collect from you when you access this website, or contact us requesting information, services, or customer support. By "personally identifiable information", we mean your name, postal address, telephone number(s), email address, date of birth, identification numbers, identification documentation, and payment details. This policy also applies to GreySnowPoker.com's treatment of any personally identifiable information that our business partners share with us. This policy does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage.

ACCEPTANCE OF PRIVACY POLICY

By providing your Personal Information and registering with us or logging on with us when you enter our website, you are deemed to accept the Terms of Use of our Privacy Policy.

DATA CONTROLLER

The data controller of Greysnowpoker is Ioway Internet Gaming Enterprise Limited, 2nd Floor, St Mary's Court, 20 Hill Street, Douglas, Isle of Man IM1 1EU, Registration Number 014369V.

DATA PROTECTION OFFICER

For any privacy issues or for further information on Greysnowpoker data processing activities please contact the data protection officer of Greysnowpoker: Ioway Internet Gaming Enterprise Limited, 2nd Floor, St Mary's Court, 20 Hill Street, Douglas, Isle of Man IM1 1EU, e-mail [email protected]

HOW CAN I GET IN TOUCH?

If you have specific questions regarding your personal information or how we use it, please contact our Data Protection Officer directly by email at [email protected]

CONSENT

By providing your Personal Information and registering with us or logging on with us when you enter our website, you explicitly consent to the Group processing and disclosing your Personal Information for the purposes.

DIRECT INTERACTION WITH GREYSNOWPOKER

When you access GreySnowPoker at www.GreySnowPoker.com, we will collect and store information you provide to establish your account. Establishing your account, or your profile, also requires you to accept GreySnowPoker.com Terms of Use and this Privacy Policy. The typical information you may be required to provide includes the following:

  1. Your age or birthday
  2. Your first and last names
  3. Your e-mail address
  4. A password and other information to confirm that it is you accessing your account
INFORMATION COLLECTED FROM MOBILE DEVICES

Accessing GreySnowPoker from mobile devices such as an iPad, iPhone or other similar devices, allows us to collect mobile device identifiers, including the IP address of the device. GreySnowPoker may create and assign to your mobile device a specific ID that may be similar to an account number. We may also collect the name you associated with the device, device type, telephone number, country, user name, character name, location, email address and any other information you choose to provide.

INFORMATION FROM INQUIRIES

Anytime you request assistance directly from GreySnowPoker or contact the Isle of Man Gaming Commission, we will collect and store the contact information you provide, such as your name and email address, information about your game play or activity, and your user ID number.

MESSAGE NOTIFICATIONS

GreySnowPoker.com stores information you provide, including your telephone number, when you sign up to have message notifications sent directly to your mobile phone. These messages notify you of in-game activity and may allow you to play the game from your mobile device. With your consent to this Privacy Policy and Terms of Use, GreySnowPoker.com may send notifications to your mobile device, or other devices to provide game updates and other relevant messages. Connecting to GreySnowPoker.com from a mobile device may activate our collection of technical information, including the following:

  1. Your mobile device or computer system
  2. Your MAC address, if applicable
  3. IP Address and mobile device IDs
  4. Usage statistics about your interactions with the Service
  5. This information may be collected with server log files, web log files, mobile-device software development kits, and tracking technologies like browser cookies to collect and analyze certain types of technical information. Some of the cookies placed on your computer are linked to your user ID number(s) and may be used for the following:

    1. Analyze your usage of our service
    2. Provide a more personalized experience for the users
    3. Manage advertising

GreySnowPoker.com and other services use Log Files and tracking technologies to collect and analyze certain types of technical information, such as; IP addresses, device type, device identifiers, browser types, browser language, referring and exit pages, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, game state, the date and time of activity on our websites or games, and other similar information. In some cases, GreySnowPoker.com will associate this information with your user ID number for our internal use. GreySnowPoker.com may employ other technologies including:

  1. Web beacons
  2. Tracking pixels, which allow GreySnowPoker.com to advertise more efficiently by excluding our current users from certain promotional messages
  3. Identifying the source of a new installation or delivering ads to you on other websites
  4. Local shared objects also known as flash cookies used to help GreySnowPoker.com to prevent fraud
  5. Remember your in-game preferences to speed-up load times. You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. If you disable cookies, you may lose some of the features and functionality of playing games from GreySnowPoker.com. Note that companies delivering advertisements in our games or on our websites may also use cookies or other technologies, and those practices are subject to their own policies.
  6. Links to your profiles on various other social networks
OTHER SOURCES

We may collect or receive information from other sources including GreySnowPoker.com users who choose to upload their email contacts, and third-party information providers. This information is used to supplement your profile - primarily to help you and your friends connect. GreySnowPoker.com collects, stores, and uses your information to provide you with a safe, smooth, efficient, and customized experience. For example, GreySnowPoker.com may use information collected from you in any one or more of the following ways:

  1. To create your account and allow access to GreySnowPoker.com
  2. To identify and suggest connections with other GreySnowPoker.com users
  3. To enable user-to-user communications
  4. To provide technical support and respond to user inquiries
  5. To prevent fraud or potentially illegal activities, and enforce our Terms of Service
  6. To deliver and target advertising
  7. To notify users of updates
  8. To provide social game leader boards and promote player achievements
  9. To solicit input and feedback to improve GreySnowPoker.com products and services and customize your user experience
  10. To inform users about new products or promotional offers
  11. To engage in commonly accepted practices, such as contacting you via email with special offers or other similar information
  12. Manage customer support inquiries
SHARING INFORMATION WITH OTHERS

We will share your information with third parties in the following circumstances:

  1. Payment processing
  2. Data analysis
  3. E-mail delivery
  4. Hosting services
  5. Customer service
  6. Assistance with marketing efforts

All third-party service providers agree to maintain the confidentiality of the information disclosed to them and not use collected information for any purpose other than to provide services on GreySnowPoker.com.

ADVERTISING OF THIRD-PARTY PRODUCTS AND SERVICES

We may share:

  1. Aggregated information (information about you and other users collectively, but not specifically identifiable to you)
  2. Anonymous information
  3. Certain technical information (including IP Addresses, MAC Addresses for mobile devices and mobile device IDs) to develop and deliver targeted advertising on GreySnowPoker.com and on the websites of third parties

GreySnowPoker.com may request advertisers to collect information and they may share it with GreySnowPoker.com. Advertisers may collect information via tracking technologies like browser cookies and web beacons. The information collected may be used to offer targeted ad- selection and delivery in order to personalize your user experience, a practice known as behavioral advertising, and to undertake web analytics intended to improve your experience on GreySnowPoker.com. The collection, use, and disclosure of anonymous or aggregated information are not subject to any of the restrictions in this Privacy Policy.

Access to GreySnowPoker.com games is not intended for persons under the age of 18, so GreySnowPoker.com will never knowingly collect information from such persons.

PRIVACY POLICIES OF LINKED SITES AND ADVERTISERS

The GreySnowPoker.com website may contain advertisements from companies other than GreySnowPoker.com and may provide a link to their websites. GreySnowPoker.com is not responsible for the privacy practices or the content of such websites. If you have any questions about how other websites use your information, you should review their policies and contact them directly.

PLAYER'S RIGHTS

The player has the right to:

  • request access to personal data
  • request correction of personal data
  • withdraw the consent to the processing of data (e.g. for marketing activities)
  • request deletion of personal data
  • receive data in a structured, commonly used and machine-readable format (data portability)
  • request the restriction of processing personal data
  • to object to the processing of personal data

Some of these rights may only apply under certain circumstances as set forth in data protection legislation including the General Data Protection Regulation.

SECURITY OF YOUR INFORMATION

GreySnowPoker.com have implemented reasonable security measures to protect the security of your information and is committed to the protection of customer information. While GreySnowPoker.com takes reasonable precautions against possible security breaches of our websites and customer databases and records, no website or Internet transmission is completely secure, and GreySnowPoker.com cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and therefore, any transmission is at the user's own risk. We urge you to take steps to keep your personal information safe and to log off from your account after use. If your account is hacked, this may lead to unauthorized access of your GreySnowPoker.com account. Carefully keep your account information secure. If you have questions about the security of our websites, please contact our customer support representatives.

FILING A COMPLAINT

If the player is not satisfied with how we handle your personal data, the player is entitled to file a complaint to the competent data protection authority.

CONSENT TO PRIVACY POLICY

By clicking "Yes" during the registration process or by your continued use of the Service following the posting of this Privacy policy (as applicable) you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with our Terms and Conditions and any additional applicable terms posted on our online sites. We may periodically make changes to this Privacy Policy that we will notify to you by way of posting the modified terms on the online sites and we advise you to revisit the Privacy Policy regularly.

CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS

In order to play Real Money games on the Service, you will be required to send money to and receive money from us. We may use third party electronic payment processors and/or financial institutions ("ESPs") to process such financial transactions. By accepting this Privacy Policy, you consent to Personal Information necessary for the processing of transactions being shared with ESPs, including where necessary the transfer of information outside of your country. We take steps to ensure that our arrangements with ESPs protect your privacy.

CONSENT TO SECURITY REVIEW

We reserve the right to conduct a security review at any time to validate your identity, age, and registration data provided by you and to verify your use of the Service and your financial transactions for potential breach of our Terms and Conditions and of applicable law. By accepting this Privacy Policy, you authorise us, our staff, affiliates, subsidiaries, agents and suppliers to use your Personal Information and to disclose your Personal Information to third parties for the purposes of validating the information you provide to us in the course of using the Services, including where necessary the transfer of information outside of your country. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.

SECURITY

We understand the importance of information security and the techniques needed to secure information. We store all of the Personal Information we receive directly from you in a password-protected database residing within our secure network behind active state-of-the-art firewall software. We take steps to ensure our subsidiaries, agents affiliates and suppliers also employ adequate levels of security.

INTERNATIONAL TRANSFERS

Personal Information collected on the Service may be stored and processed in any country in which we or our affiliates, suppliers, subsidiaries or agents maintain facilities, and by using the Service, you consent to any transfer of information outside of your country (including to third countries which may not have been assessed as having adequate privacy laws). Nevertheless, we take steps to ensure that our affiliates, agents, subsidiaries and suppliers comply with our standards of privacy regardless of their location.

THIRD-PARTY PRACTICES

We cannot ensure the protection of any information or images that you provide to a third-party online site that links to or from the Greysnowpoker.com website or any information collected by any third party administering our affiliate program or any other program, since these third-party online sites are owned and operated independently of us. Any information collected by these third parties is not governed by this Privacy Policy but by the privacy policy, if any, of such third party. If you have questions about a third party's information practices, please read its privacy policy. We assume no responsibility or liability whatsoever for the practices, actions or policies of such third parties, and are not responsible for the content or privacy practices of such online sites.

LEGAL DISCLAMER

The Service operates "as is" and "as available," without liability of any kind. We are not responsible for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.

MERGER

If we should ever file for bankruptcy or be acquired by a third party, merge with a third party, sell all or part of our assets, or otherwise transfer substantially all of our relevant assets to a third party, we are entitled to share the Personal Information and all other information you have provided through the Service to potential and subsequent business.

HOW LONG WILL GREYSNOWPOKER.COM KEEP MY DATA?

We will only retain your information for as long as is reasonably necessary to carry out the purposes outlined above and to satisfy our legal obligations. While you are a customer, we will usually need to retain your information to meet our legal and contractual requirements. However, when you cease using Greysnowpoker.com services, we will normally still retain your personal information for a period of time.

Typically, we will store your personal information for a period of ten years after you cease being a customer of Greysnowpoker.com, beginning at the date your account is closed. There are several reasons which we retain your information, these include:

  • To comply with legal obligations under EU/local laws (for example, anti-money laundering regulations, or licensing regulations);
  • To establish or defend legal claims (for example negligence claims) which could be made against us.
  • CONTACT US

    If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an email to [email protected].